If it becomes necessary to cancel your reservation, please contact us as soon as possible. If we are able to replace/rebook your reservation with one of equal value, then we will issue a full refund minus a $300 cancellation fee. Under no circumstances will we offer any refund before a replacement reservation has been confirmed. If we must offer a discount in order to obtain a replacement booking, we will first apply your deposit and / or rent paid to any losses we had due to the reduced rate. Any remaining funds from your reservation will be refunded to you minus $300 cancellation fee. If we fail to replace your reservation with one of equal value, your deposit will be applied towards our loss and you will be held responsible for the remaining rental balance due under your guest agreement. Your deposit is not the limit of your liability, your signed agreement is a promise to pay under the terms of the guest agreement.
If circumstances occur that requires us to cancel your reservation, we will apply the deposit / rental amount received towards any other available dates that you choose to rent. We will not reimburse, refund or be held accountable for any travel expenses, alternate rental fee's or losses incurred on your part. We reserve this right to cancel only for circumstances beyond our control that can not be resolved before your scheduled arrival date. Please understand that we have been in business since 2003 and to date have never had to invoke a cancellation on our part. However we do need to include our policy in regards to this matter in the event an unforeseeable circumstance did occur. Possible examples of such occurrence could include but not be limited to: Wide spread power outages in our area, Severe damage caused to the house forcing closure until repairs are completed Or any other unforeseeable act of god condition that would render the home unsuitable for rentals until resolved.